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The Customer, ( "you") may give us information about yourself when you visit the QuickNode.com. We may need to send you email and text messages in order to, for example, verify your identity or provide you with important information. You authorize us to send those messages when you visit the QuickNode.com platform and provide your contact details. Standard text or data charges may apply to text messages. Where offered, you may disable text message notifications by responding to any such message with "STOP", or by following instructions provided in the message. However, by disabling text messaging, you may be disabling important security controls and may increase the risk of loss to your services.
You may choose to or we may invite you to submit comments or ideas about improvements to the QuikNode or our products or services ("Ideas"). If you submit an Idea to us, we will presume that your submission was voluntary, unsolicited by us, and delivered to us without any restrictions on our use of the Idea. You also agree that QuikNode has no fiduciary or any other obligation to you in connection with any Idea you submit to us, and that we are free to use your Ideas without any attribution or compensation to you.
QuikNode grants you a limited, revocable, non-exclusive, non-transferable license to access the QuickNode.com. This license does not include a right to use any of the content and information. Your permissions and/or licenses are automatically terminated by any unauthorized use.
Details of the products and services available for purchase from QuikNode ("QuikNode Products") are set out in the website (www.QuickNode.com). All features, content, specifications, products and prices of products and services described or depicted in QuikNode are subject to change at any time without notice. Unless expressly noted, all weights, measures and similar descriptions are approximate and are provided for convenience purposes only. The inclusion of any products or services in QuickNode.com at a particular time does not imply or warrant that these products or services will be available at any time. Occasionally, the delivery of a certain product or service may be delayed for a number of reasons. In such event, we will make reasonable efforts to notify you of the delay and keep you informed of the revised delivery schedule. By placing an order, you represent that the products ordered will be used only in a lawful manner.
Included Responses and Definitions: Included Responses are any responses produced from making a request to the node using HTTP or Websocket endpoints. Only responses with http return status 200 are counted.
a. Subscription terms. We may offer you the ability to purchase subscriptions via QuickNode.com. Terms specific to a subscription will be disclosed to you at or prior to the time at which you purchase the subscription, and by purchasing the subscription you are agreeing to those terms.
b. Free trials and promotional periods. If a subscription commences with a free trial or a promotional period, you will have the right to cancel the subscription prior to the end of the trial or period. If we do not provide you with an online cancellation mechanism, then you may exercise this cancellation right by contacting us (firstname.lastname@example.org). If you do not cancel, we will bill you at the end of the free trial or promotional period, and your subsequent cancellation rights will be in accordance with the terms specific to the subscription.
c. Cancellation. Your subscriptions for Build and Scale plans shall continue on an on rolling monthly basis until you cancel. You have the right to cancel your subscription anytime and it's effective immediately.
We may require that you create an account to access QuickNode.com, including to make purchases, limited to one account per Customer. If we do so, you must provide accurate information about yourself when you create an account and ensure that you update us if that information changes. You must ensure that your login details remain confidential. You are responsible for any activity, including any purchases made, under your account. In our sole discretion, we reserve the right to terminate your account at any time and for any reason.
In order to keep you informed as API credits are used, a number of alerts are sent to you. As part of your alert notification that you receive during the monthly subscription period, the number of API credits consumed is shown as a percentage in the alerts. As soon as your monthly API credits are used up, daily alerts will be sent out for overages, which are not included in the monthly subscription price. Keeping track of your monthly usage and overages are your responsibility. Additionally, you have the capability of viewing your usage in the user portal in real time.
API credits are included in the plan with a monthly fee that will be charged to your chosen payment method at the start of the service term. Service terms begin with the date you elect your plan and automatically renew every month until you cancel it. Overage usage will be billed at the overage rate throughout the term of your service. All overage charges are your responsibility.
Unless we tell you otherwise, you will only be entitled to a refund if we provide you with a service that does not match the product description of the service that you purchased. If that occurs, your exclusive remedy is to contact us for a refund. To begin the return process, please contact us.
You may not use QuickNode.com or purchase any QuikNode service in or for the benefit of a country, organization, entity, or person embargoed or blocked by any government, including those on sanctions lists identified by the United States Office of Foreign Asset Control (OFAC). We do not claim, and we cannot guarantee that the QuickNode.com or any QuikNode Product is or will be appropriate or available for any location or jurisdiction, comply with the laws of any location or jurisdiction, or comply with laws governing export, import, or foreign use.
We provide QuickNode.com, QuikNode IP and QuickNode.com Products "as is" and "as available", without any express, implied, or statutory warranties of title, merchantability, fitness for a particular purpose, noninfringement, or any other type of condition, warranty or guarantee. No data, documentation or any other information provided by QuikNode or obtained by you from or through the QuickNode.com – whether from QuikNode or another entity, and whether oral or written – creates or implies any warranty from QuikNode to you.
QuikNode disclaims any knowledge of, and does not guarantee: (a) the accuracy, reliability, or correctness of any data provided through the QuickNode.com; (b) that the QuickNode.com Products will meet your specific needs or requirements; (c) that the QuickNode.com will be available at any particular time or location, or will function in an uninterrupted manner or be secure; (d) that QuikNode will correct any defects or errors in the QuickNode.com; or (e) that the QuickNode.com is free of viruses or other harmful code. Use of data, products or services that you access, purchase or download through the QuickNode.com is done at your own risk – you are solely responsible for any damage to your property, loss of data, or any other loss that results from such access, purchase or download.
You agree to limit any additional liability not disclaimed or denied by QuikNode in relation to QuickNode.com, QuikNode IP, and QuickNode.com Products, to your direct and documented damages; and you further agree that under no circumstances will any such liability exceed in the aggregate the greater of the amounts paid by you to QuikNode during the three-month period immediately preceding the event that gave rise to your claim for damages, and USD $20.
Notwithstanding the foregoing, you agreed by using QuickNode.com, QuikNode IP, and QuickNode.com Products, you have unlimited liability for gross negligence, willful misconduct, fraud, or misrepresentation.
These limitations on our liability to you will apply regardless of the legal theory on which your claim is based, including contract, tort (including negligence), strict liability, or any other theory or basis.
You agree to allow QuikNode to use your company name, logo, and testimonial as per the the terms set out here: https://www.quiknode.io/testimonial.
Our goal is to provide you, our customer, with the best service & experience. We guarantee 99.99% uptime for any QuickNode API plan.
Due to U.S. sanctions, we do not allow customers with I.P. addresses originating in the following regions or countries to create accounts or boot endpoints: Cuba, North Korea, Iran, Syria or Crimea.
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