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The Customer, ("you") may give us information about yourself when you visit QuickNode.com. We may need to send you email and text messages in order to, for example, verify your identity or provide you with important information, provide updates around the QuickNode Products that you use or may be interested in using. You authorize us to send those messages when you visit the QuickNode.com platform and provide your contact details. Standard text or data charges may apply to text messages. You may have the option to disable text message notifications by following instructions provided in the message. However, by disabling text messaging, you may be disabling important security controls and may increase the risk of loss to your services.
QuickNode grants you a limited, revocable, non-exclusive, non-transferable license to access QuickNode.com. This license does not include a right to use any of the content and information. QuickNode grants you a limited, revocable, non-exclusive, non-transferable license to use QuickNode Products subject to the terms set forth herein. Such permissions and licenses are automatically terminated by any unauthorized use by you or any Permitted User.
Details of the products and services available for purchase from QuickNode ("QuickNode Products") are set out on the website (www.QuickNode.com). All features, content, specifications, products and prices of products and services described or depicted in QuickNode are subject to change at any time without notice. Unless expressly noted, all weights, measures and similar descriptions are approximate and are provided for convenience purposes only. The inclusion of any products or services in QuickNode.com at a particular time does not imply or warrant that these products or services will be available at any time. Occasionally, the delivery of a certain product or service may be delayed for a number of reasons. In such an event, we will make reasonable efforts to notify you of the delay and keep you informed of the revised delivery schedule. By placing an order, you represent that the products ordered will be used only in a lawful manner. Included Responses and Definitions: Included Responses are any API responses produced containing valid data and an HTTP status code of 200.
a. Monthly subscription terms. We may offer you the ability to purchase monthly subscriptions that contain a fixed number of API credits via QuickNode.com. Terms specific to a subscription will be disclosed to you at or prior to the time at which you purchase the subscription, and by purchasing the subscription you are agreeing to those terms.
b. Additional credits. On our pricing page (https://quicknode.com/pricing), we disclose that your plan will auto-scale and consume additional API credits when your fixed monthly credits are exhausted. You will incur additional charges for these API credits as you consume them. We encourage you to check your email for usage alerts as further explained in Section 8. Usage alerts, below.
c. Free trials and promotional periods. If a subscription commences with a free trial or a promotional period, you will have the right to cancel the subscription prior to the end of the trial or period. If we do not provide you with an online cancellation mechanism, then you may exercise this cancellation right by contacting us (email@example.com). If you do not cancel, we will bill you at the end of the free trial or promotional period, and your subsequent cancellation rights will be in accordance with the terms specific to the subscription.
d. Cancellation. Your subscriptions for Build and Scale plans shall continue on an on rolling monthly basis until you cancel. You have the right to cancel your subscription anytime, and it's effective at the end of the month.
e. Custom Traces by default are not enabled on our platform. We may provide Custom Trace validation programs to ensure our Customers' needs are met. There is a formal process to enable Custom Traces per chain or method. Tracer code must be reviewed and approved by engineering before allowed. This approval process is subjected to continuous review. On a case by case basis, alternative isolated services may be offered on a fee based model. QuickNode has the sole discretion to revoke access at any time without notice.
f. Single Subscription. Each individual or business entity is limited to creating and maintaining only one account. Additional registrations for accounts by the same individual or business entity are expressly prohibited, and may be suspended or permanently shut down by QuickNode. QuickNode reserves the right to charge you based on your total usage, through any one of your accounts.
In order to keep you informed as API credits are used, a number of alerts are sent to you. API credits do not roll over and are non-transferable. As part of your alert notification that you receive during the monthly subscription period, the number of API credits consumed is shown as a percentage in the alerts. As soon as your monthly API credits are used up, daily alerts will be sent out for overages, which are not included in the monthly subscription price. Keeping track of your monthly usage and overages are your responsibility. Additionally, you have the capability of viewing your usage in the user portal in real time.
API credits are included in the plan with a monthly fee that will be charged to your chosen payment method at the start of the service term. Service terms begin with the date you elect your plan and automatically renew every month until you cancel it. Overage usage will be billed at the overage rate throughout the term of your service. All overage charges are your responsibility.
Unless otherwise expressly agreed, all fees are non-refundable. You may be entitled to a refund if we provide you with a service that does not match the product description of the service that you purchased. If that occurs, and you wish to initiate the refund process, please contact us.
You remain responsible for the security of your and your Permitted Users’ access to QuickNode Products. Should you become aware of any security breach, please notify us as soon as possible. Further, in order to best serve you and our other customers, please notify us if you are aware of an anticipated increase in volume or any other extraordinary events. QuickNode reserves the right to impose rate limits, within its reasonable discretion, as may be applicable to certain QuickNode Products. You represent that your and your Permitted Users’ use of QuickNode Products is not in furtherance of inciting violence, funding terrorism, or otherwise in violation of applicable law. QuickNode reserves the right to suspend or terminate your access to QuickNode Products at any time, should it have reason to believe you are in violation of this Section or Section 7 herein.
Under no circumstances will QuickNode be responsible or liable to you for any indirect, punitive, incidental, special, consequential, or exemplary damages, including lost profits, resulting from your use or inability to use QuickNode Products or for the unavailability of, or your use of QuickNode.com or any QuickNode Products, even if such damages are foreseeable, and whether or not you or QuickNode has been advised of the possibility of such damages. QuickNode is not responsible for any damages, harm, or losses to you arising from or relating to hacking, tampering, or other unauthorized access or use of QuickNode.com or your failure to use or implement anti-fraud measures, security controls, or any other data security measure. QuickNode further denies responsibility for all liability and damages to you or others caused by (a) your access or use of QuickNode.com or QuickNode Products inconsistent with our instructions; (b) any unauthorized access of servers, infrastructure, or data used; (c) any bugs, viruses, or other harmful code that may be transmitted to or through QuickNode.com; (d) any errors, inaccuracies, omissions, or losses in or to any data provided to us; (e) third-party content provided by you; or (f) the defamatory, offensive, or illegal conduct of others. Under no circumstances will any such liability exceed in the aggregate the greater of the amounts paid by you to QuickNode during the three-month period immediately preceding the event that gave rise to your claim for damages, and USD $20. Notwithstanding the foregoing, you agree by using QuickNode.com, QuickNode IP, and QuickNode Products, you have unlimited liability for gross negligence, willful misconduct, fraud, or misrepresentation. These limitations on our liability to you will apply regardless of the legal theory on which your claim is based, including contract, tort (including negligence), strict liability, or any other theory or basis.
You agree to allow QuickNode to use your company name, logo, and testimonial as per the terms set out here: https://www.quiknode.io/testimonial.
Our primary objective is to ensure our customers receive exceptional service and an optimal availability for all QuickNode Products.
Due to U.S. sanctions, we do not allow customers with I.P. addresses originating in the following regions or countries to create accounts or boot endpoints: Cuba, North Korea, Iran, Syria or Crimea. You may not use QuickNode.com or purchase any QuickNode service in or for the benefit of a country, organization, entity, or person embargoed or blocked by any government, including those on sanctions lists identified by the United States Office of Foreign Asset Control (OFAC). We do not claim, and we cannot guarantee that the QuickNode.com or any QuickNode Product is or will be appropriate or available for any location or jurisdiction, comply with the laws of any location or jurisdiction, or comply with laws governing export, import, or foreign use.
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