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QuickNode considers trust and the protection of our customers' data as a highest priority. Therefore, QuickNode takes the security of our systems extremely seriously.
QuickNode looks forward to working with the security community to find vulnerabilities in order to keep our businesses and customers safe.
QuickNode will make a best effort to meet the following SLAs for hackers participating in our program:
|Type of Response||SLA in business days|
|First Response||5 days|
|Time to Triage||10 days|
|Time to Resolution||depends on severity and complexity|
We'll try to keep you informed about our progress throughout the process.
When reporting vulnerabilities, please consider (1) attack scenario / exploitability, and (2) security impact of the bug. The following issues are considered out of scope:
Any activities conducted in a manner consistent with this policy will be considered authorized conduct and we will not initiate legal action against you. If legal action is initiated by a third party against you in connection with activities conducted under this policy, we will take steps to make it known that your actions were conducted in compliance with this policy.
Thank you for helping keep QuickNode and our users safe!